Frequently Asked Questions

You can track your order using the tracking number which will be provided once it is shipped from our side.

We ship our readymade products within 1-3 business days, but in case of customised orders, the dispatch time may exceed up to 7-10 days.

We take orders through WhatsApp and Instagram to provide a personalized experience, ensuring we capture every detail accurately for customizations, sizes, and preferences. Reach out to us on WhatsApp or Instagram to place your order!

Once an order is placed and payment is confirmed, we immediately proceed with processing and preparation for shipment. Due to this, cancellations are not possible once the order is confirmed. However, modifications to orders might be possible if requested within a few hours of placing the order. Please contact us promptly if you need to make any changes, and we'll do our best to accommodate your request based on the current status of your order.

We take great care in ensuring that every order is delivered to our customers. However, in the rare event of a missing or lost parcel, we take full responsibility. If you don't receive your order, please contact us and we'll work with you to resolve the issue, which may include reshipping the parcel. Regarding delivery times, while we strive to meet our estimated delivery dates, occasional delays can occur due to factors beyond our control, such as courier delays. We appreciate your patience and understanding in such cases. If you have any concerns about your order's status, feel free to reach out to us, and we'll do our best to provide you with updates and assistance.